Effective Date: [Insert Launch Date]
Last Updated: [Insert Date]
UpCredit, LLC (“UpCredit,” “we,” “our,” or “us”) is a wholly owned subsidiary of LV Collective Management, LLC. UpCredit provides rental payment reporting services designed to help tenants establish and improve their credit history by furnishing verified positive rental payment data to the three nationwide consumer reporting agencies (“Credit Bureaus”): Experian, Equifax, and TransUnion.
This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our services or visiting our website (the “Site”), you agree to the terms of this Privacy Policy.
UpCredit does not collect payment data directly from tenants. Instead, we receive limited data from Entrata, our property management system (“PMS”) and system of record, which securely stores your rental account details. The data we process may include:
We do not collect bank account numbers, Social Security numbers, or other sensitive identifiers directly from tenants. Such data remains securely stored and managed by Entrata.
We use this information only to:
UpCredit shares limited tenant data only with:
We do not sell or rent personal information. Any sharing is limited to what is necessary to operate the UpCredit service.
We rely primarily on Entrata’s data security framework for the handling and protection of tenant data. UpCredit’s internal storage is limited to anonymized success logs and data necessary for reconciliation and compliance.
We employ:
Participation in UpCredit’s credit reporting program is voluntary. You may opt out at any time through our website or by contacting us via email or mail.
Opting out will:
We retain furnishing and dispute records for a reasonable period, consistent with our FCRA Furnisher Policy, typically not less than three years, or longer as required by law or legal hold.
Depending on your state of residence, you may have additional rights regarding your personal information, including:
To exercise your rights, contact us using the information below.
Mailing Address:
UpCredit LLC
Attn: Privacy Officer
801 Congress Avenue, Suite 200
Austin, TX 78701
Email: privacy@upcredit.co
Phone: [TBD]
We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated effective date.